کنفرانس بین المللی

Assuming the role of knowledge creation in providing value-added services for organizations, the present research was to identify and rank factors affecting knowledge creation in research organizations through a field study using fuzzy logic and analytic hierarchy process. To begin with, this study investigated factors influencing knowledge creation in research organizations, as ones lacking knowledge management systems, via relying on an expert opinion survey. Then, using fuzzy logic and analytic hierarchy process, the factors affecting knowledge creation were ranked. The study results indicated that three out of the six dimensions considered i.e. Culture, characteristics of human resources, and leadership could have their own effects on knowledge creation in a bureaucratic research organization lacking official knowledge systems. In addition, among the 19 indicators identified; three indicators of the atmosphere of accepting criticism in an organization, employee creativity, trust between members of an organization were significantly important and three indicators of reliance on one’s knowledge and skills by managers as a power base, non-financial rewards for knowledge creation and sharing, and the existence of official positions to advance knowledge creation had the least impact on knowledge creation